Frequently Asked Questions

Check most frequently asked questions here
📦 Order & Shipping
How long will it take to receive my order?
Typically it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.
How to track my order?
Please track your order at our Tracking page https://17track.net/en
Do you ship internationally?
Yes, we do ship internationally. The shipping fee may vary depending on your location.
I never got my order, what to do?
Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX
💳 Payments
Secure Checkout
All the payment processes are safe and secured to ensure that shoppers have a great experience. Billing Terms & Conditions – Urban City Styles
Pricing

Pricing

The full expense that a user will bear before and after purchase is reflected on the checkout page - the total amount is the item price + shipping + sales tax.The full final price customers pay is calculated automatically on the checkout page.

For online shipping orders

We accept Stripe Payments including Google Pay, Apple Pay and more, (as well as credit/debit cards payment both directly and through these payment gateways).


Exchange & Return
What is your return policy?
Please check our return/refund/exchange policy here.
Can I exchange an item?
You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.
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